Reserve Space

Privacy Policy

Effective Date: 11 August 2025
Last Updated: 11 August 2025

Conscious Flow House (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you interact with us through our website, forms, or in-person services. We comply with British Columbia’s Personal Information Protection Act (PIPA) and follow best practices to ensure your data is safe.

1. Information We Collect

When You Contact Us or Use Our Forms

  • Full name

  • Email address

  • Phone number

  • Social media handles (only if voluntarily provided)

  • Business or product information you submit when applying to reserve display or creative space (such as descriptions of products or services)

  • Any other information you provide in your messages or form submissions

Automatically Collected via Our Website

  • IP address

  • Browser type and device details

  • Pages visited, time spent, and interaction data collected through cookies or analytics tools

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and messages

  • Process applications and requests for space reservations or participation

  • Communicate store news, upcoming opportunities, and updates (only with your consent where required)

  • Improve and administer our website and services

  • Comply with legal and regulatory requirements

3. Consent

By providing us your personal information through our website, forms, or other channels, you consent to its collection and use as described in this policy. You have the right to withdraw your consent at any time by contacting us (see Section 10).

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share it with trusted third-party service providers who support our operations, including:

  • Email platforms (e.g., Mailchimp, Gmail)

  • Website hosting and form providers (e.g., Elementor, WordPress, Google Forms)

  • Payment processors (if applicable in the future)

These third parties receive only the information necessary to perform their services and are bound by confidentiality agreements.

5. Data Security and Storage

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These include secure servers, password protection, and encryption tools where feasible. However, no method of transmission over the internet or electronic storage is completely secure. You provide your personal information at your own risk.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described here or as required by law. If you wish, you may request deletion of your personal data by contacting us (see Section 10).

7. Your Rights under British Columbia’s PIPA

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to inaccurate information

  • Withdraw consent to use your personal information at any time

  • Request deletion of your personal information, except where we are legally required to retain it

Requests can be made by contacting us as detailed below. We will respond in a timely manner according to legal requirements.

8. Data Breach Notification

If we become aware of a data breach involving your personal information that poses a risk of significant harm, we will notify you as soon as reasonably possible in accordance with PIPA requirements.

9. Cookies and Website Analytics

We use cookies and similar technologies to improve your experience on our website. These technologies collect anonymous data such as browser type, pages visited, and session duration. You can control or disable cookies in your browser settings, but some features of our site may not function properly without cookies.

10. How to Contact Us

If you have questions about this Privacy Policy, want to access or correct your personal information, withdraw consent, or request deletion, please contact:

Privacy Officer
Conscious Flow House
101–88 Lonsdale Avenue, North Vancouver, BC
Email: info@consciousflowhouse.com
Phone: (604) 929-7370

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated policy will be posted here with a new effective date.